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Central West Contact Service

Central West Contact Service (CWCS) is a service for separated families that helps children to spend time with all the members of their family.

Our qualified and trained staff ensure a relaxed, safe, child oriented and confidential environment for children and their parents.

We provide:

  • Supervised Contact
  • Monitored Contact
  • Changeover and Changeback

Follow the links below for more information about our services and application process.

Our Services and Application Process

  • Our Service Philosophy

"To uphold the right of children to contact with non-residential parents in a physically and emotionally safe environment"

 

  • Our Services

CWCS offers three kinds of services. A nominal fee is charged for all services and both parents are required to contribute to fees.

> Supervised Contact Sessions are 2 hours per fortnight visits where children spend time with a parent or family member at the service. A supervisor is present at ALL times.

> Monitored Contact Session are similar to supervised contact with the difference that a supervisor monitors 2 families.

> Changeover and Changeback is a service where our premises are used as the exchange point for children going on visits with the non-residential parent. It helps avoid conflict and stress for children and parents. Parents are not required to come in contact with each other and the children are protected from witnessing conflict.

  • Application process


You need to contact our office and make an appointment for an interview intake.

Your application will be evaluated based on our elegibilty criteria taking into consideration:


> the commitment of both parents to the program and to sign the service agreement,

> the situation of the parent that doesn't live with the children,

> the wishes of the children,

> the health of the children,

> any history of violent offences and/or offences against children and

> the existence of Apprehended Violence orders and recorded breaches among others.

Contact Us

Our Address

13 Marion Street Harris Park
PO Box 9157 Harris Park NSW 2150


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Our Phone Number

Phone              (02) 9893 7949

Fax                  (02)9806 0172

 

Our Email Addresses

for general enquiries                       cwcs@bigpond.com

for feedback and complaints           macqlc@bigpond.net.au

 

Please note these email addresses are not for legal advice. CWCS does not provide legal advice.

For more information on CWCS and other Children's Contact Services visit
The Australian Government Family Relationship Centres or call the Advice Line 1800 050 321

Downloads and Useful Links