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Western Sydney Tenancy Services Parramatta

The Western Sydney Tenancy Service (WESTS) is a service that provides free tenancy advice, referrals, advocacy and in some cases representation at the Consumer Trader and Tenancy Tribunal for residential tenants.rentals keys

  • We provide tenancy advice for people living in the Auburn, Blacktown, Holroyd and Parramatta local government areas.
  • We run regular community education sessions on tenancy issues.

  • Our services are focused but not limited to tenants:

         > From culturally and linguistically diverse backgrounds,
         > Who are low income earners,
         > Living in social housing,
         > Who suffer isolation and/or
         > Who have disabilities.

Please note we do not offer advice on tenancy issues to landlords or real estate agents and we cannot assist with finding accomodation.

Areas We Service

By Local Government Area:


                      Auburn, Blacktown, Holroyd and Parramatta Local Government Areas.

By Postcodes:


                      2114 - 2117,  
                      2127 & 2128,
                      2141 - 2148,
                      2150 - 2152,
                      2160 - 2162,
                      2164,
                      2761 - 2763,
                      2766 - 2768 and
                      2770

If you cannot find your postcode in the list above visit the Tenants NSW website to find a service that can help you with your tenancy issue.

Advice Times

Our Tenant Advocates are available on (02) 8833 0911 for phone advice during the following hours:

  • Monday - Thursday     9.00 am - 12.00 pm
  • Friday                         11.00 am - 2.00 pm

If you want to make an apponintment call our Tenant Advocates to arrange a suitable time.

We can provide telephone or face to face interpreters at no charge.

Downloads and Useful Links